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I want to believe it is a generic Dell problem, not related to this particular device after googling it.As for the look and feel: it is a good looking machine, quite light and looks robust. Thanks to Dell.It was clean and well maintained. Thanks to the seller\/last owner.Packaging: you receive a black color renewed laptop, a used charger, EN-AR keyboard stickers.Specs: 16gb ram, 256gb ssd, antiglare screen, back-lit keyboard, hdmi, usb-c, i5-8365U,3\/5 - taking into account incorrect product description and a non-responsive seller.It is yet to be seen how reliable it is: battery, hw.\n  \nRead more","asin_in_url":"B0B57LCR74","description":"Dell Latitude 7400 Laptop, 14.0 inches FHD (1920 x 1080) , Intel Core 8th Gen i5-8665U, 16GB RAM, 256GB SSD, Windows 11 (Renewed)","price_upper":620,"pricing_str":"","pricing_url":"https:\/\/www.amazon.ae\/gp\/offer-listing\/B0B57LCR74?startIndex=0","discount_end":"","manufacturer":"Brand: Dell","max_quantity":2,"price_buybox":620,"product_name":"Dell Latitude 7400 Laptop, 14.0 inches FHD (1920 x 1080) , Intel Core 8th Gen i5-8665U, 16GB RAM, 256GB SSD, Windows 11 (Renewed)","bullet_points":"Intel Core 8th Generation i5-8665U Processor (Quad Core, Up to 4.80GHz,8MB Cache,15W)","is_addon_item":false,"price_initial":0,"pricing_count":0,"reviews_count":42,"sns_discounts":[],"developer_info":[],"lightning_deal":null,"price_shipping":0,"is_prime_pantry":false,"product_details":{"asin":"B0B57LCR74","brand":"\u200eDell","series":"\u200e\u200eDell Latitude 7400","wattage":"\u200e15 watts","ram_size":"\u200e16 GB","batteries":"\u200e1 Lithium Ion batteries required. 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For exceptions and conditions, see Return details."},"answered_questions_count":0,"rating_stars_distribution":[{"rating":5,"percentage":65},{"rating":4,"percentage":6},{"rating":3,"percentage":8},{"rating":2,"percentage":7},{"rating":1,"percentage":14}]}